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A return tracking number is a unique identifier provided by the shipping carrier when you return an item. It allows you to track the shipment and confirm that it has been delivered to our returns f...

You can obtain a return tracking number by using a trackable shipping method when sending your return. This number is provided by the carrier (e.g., DHL, Hermes, La Poste) at the time of shipment. ...

Yes, to help us process your return efficiently, please share the return tracking number with our customer support team. This will allow us to confirm the return has been delivered to our facility.

Use the return tracking number provided by the shipping carrier to track your shipment: Visit the carrier's website (e.g., DHL, Hermes, La Poste) Enter the tracking number in the provided tracking ...

While it is possible to send a return without a tracking number, we strongly recommend using a trackable shipping method. Without a tracking number, we cannot confirm receipt of the return or proce...

Delivery times vary depending on the shipping carrier and your location.Typically, returns take between 5 and 10 business days to arrive at our facility. Use your return tracking number to check th...

If the tracking information shows that your return hasn’t been delivered after the expected time, contact the shipping carrier for updates. If there are delays or issues, provide the tracking numbe...

If your tracking information shows that your return was delivered, but you haven’t received your refund, please contact our customer support team. Provide them with your return tracking number so t...

You can use any shipping carrier that provides a tracking option. Common carriers include: DHL Hermes Colis Privé La Poste Always ensure you get a tracking number for your return.

To initiate the return process for an item, we kindly request that you contact our customer support team by utilizing the provided contact form. You can access the form by clicking on the following...